About Our Company

Why Us? Being a great Hosting company is about more than just fast servers. Here’s a few, out of a very long list, of reasons to choose TrilogyCRM.

  1. We answer the phone.
    Our goal is for you to talk to a live representative.  There are times when you may have to leave a message.  The key is, we will actually call you back.  Want even more immediate assistance? Check out our live chat links.  We build one into each customer login site, as well as on the header of every page of our website.  Just click and chat with one of us anytime we’re online.
  2. We’re affordable.
    When you truly consider the facts, and you add up all of the features, we undeniably offer more value than any comparable competitor. Sometimes you have to look beyond the price and consider all things – quality, experience, uptime, support, and then features. There is a cost to “cheap” web hosting – don’t let it burn you.
  3. We hire amazing employees.
    The talent runs deep within our organization. This means a better hosting experience for you. While working at TrilogyCRM may be great, interviewing for a job is less fun.  Each team member has to pass an on-site, (no books, no Google, no iPhone) written test that takes approximately 2 hours to complete.  (Yes, we’ll even give you a Red Bull if you need one to finish).  Passing the competency test is just the beginning.  Each of us is required to take an online exam with each new ACT! version, testing our knowledge of the latest product and all the new technology involved.  Simply put, we find, hire and train the most talented individuals and we work hard to keep them.
  4. We’ve been around.
    TrilogyCRM has been competitive in the CRM arena since 2001.  We’ve been in the CRM hosting business for 10 years (convert that to  “internet years” and it’s something like 30 years!). We’re not “fly-by-night”. We’re not going anywhere. Our longevity and experience matters.
  5. We lead the way.
    In 2001, client server application technology began to take a back seat. Remote data access was in high demand with handheld devices in the pockets of almost every sales rep.Companies began relying more on outsourcing and the web for application deployment.   A new solution was needed that could handle the need for CRM on the web and on the go. TrilogyCRM has been hosting since the first iteration of ACT! on the Web.  We literally helped write the ACT! Hosting partner program.
  6. Top tier data centers.
    Our data centers provide some of the highest level design and engineering features available in the world.  We built our hosting facility to surpass uptime and security requirements.  Our servers are always comfy thanks to our state-of-the-art cooling and power redundancy standards.  You should expect only the best for your data, we built our data center to provide exactly that.
  7. We rise to the challenge.
    Just like any other technology, hosting services occasionally encounter problems. When something unexpected happens that affects your connectivity, we immediately rise to the challenge and provide transparent status updates in real-time through our support blog. Subscribe to the RSS feed for support incidents to stay updated every step of the way until it’s resolved.

We strive to build valuable, lasting relationships with our customers. When you become a Trilogy customer, we treat you as a business partner, not as just another customer on the list. We take a genuine interest in your business and lend an objective, creative third party look at your Contact Management Relationship (CRM) strategy.  Our outside-the-box vision allows us to be Where People, Process and Software come together™.